Endeavor College Prep, Director of Operations (2018-2019) (Los Angeles, CA)

Los Angeles, CA


Date published: 14-May-2018

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Endeavor College Prep is a transitional kindergarten through eighth-grade charter school serving the historically underserved neighborhood of Boyle Heights. Among our early accomplishments are a 2012 California Distinguished School Award and a #8 ranking in USC’s 2013 list of top charter schools in the state. Our student population is 100% extraordinary, 97% Latino, 95% free/reduced lunch, 38% English Language Learners, and 14% of our students receive special education services.

Our team is made up of a highly collaborative group of teachers and staff who share a passion for closing the achievement gap. We use a co-teaching structure in elementary grades and team teaching in middle grades, modeled after the successful Uncommon Schools and Achievement First schools on the east coast.  We have high expectations for academics and discipline, and simultaneously value joy in the classroom, making learning fun for our scholars and teachers. In September of 2017, we moved to a new, beautifully renovated campus in Boyle Heights just across the LA River from the Arts District.

Position Summary: 

The Director of Operations is a member of the Administrative Leadership Team who reports directly to the Executive Director and works closely with the Principal.  He/she is responsible for leading the operations team (“Mission Control”) in their efforts to implement systems that ensure smooth operations that allow instructional staff to focus fully on instruction and deliver a high level of customer service for all members of the ECP team and family.  The Director of Operations is also the school’s chief human resources officer and is ultimately responsible for ensuring excellent maintenance of our building and equipment.

The Director of Operations’ primary duties and responsibilities include: 

Operations Team Management

  • Managing all operations staff assignments & schedules
  • Directly coaching the manager-level staff on the operations team, including weekly one-on-one meetings
  • Conducting regular, formal staff evaluations (mid-year and end-of-year) for direct reports
  • Supporting the professional development of the operations team, both individually and as a team, including identifying needs and leading or engaging others to lead PD sessions
  • Reviewing and approving key operational projects and reports completed by team members

School-wide Systems and Procedures

  • Monitoring, holding others accountable to, and recommending revisions or additions to Endeavor’s school-wide systems and procedures
  • Creating systems for tracking and reporting data related to school operations to be shared with the Executive Director, Principal, and Board of Directors
  • Proactively seeking input and feedback from leadership and other stakeholders at ECP about areas for desired improvement
  • Seeking best practices from counterparts at other schools to continuously push the efficiency and effectiveness of Endeavor’s systems through school visits and regular communication with counterparts at other schools

Human Resources

  • Maintaining employee records in Paycom and hard copy files as legally required and following best practices
  • Maintaining HR tracker and notify staff, as necessary, regarding expiring credentials and/or TB
  • Creating, documenting, and evaluating systems for onboarding new staff at the beginning of the school year and for mid-year hires
  • Coordinating all vendors for all new hire meetings (Including 403(b) broker, Employee-opted insurance, health insurance, teacher’s savings accounts through CCU)
  • Managing open enrollment and annually evaluating Endeavor’s health benefits package to ensure it is competitive
  • Ensuring that regular formal evaluations are conducted and properly documented for all employees
  • Working with other school leaders for documenting disciplinary action, improvement plans, and terminations
  • Liaising with attorneys for any legal issues related to human resources
  • Attending trainings to stay abreast of current labor regulations and best practices
  • Annually reviewing and recommending revisions to Endeavor’s Employee Handbook
  • Serving as Custodian of Records for Department of Justice screening
  • Working with the Director of Talent and the leadership team to analyze data from staff surveys and exit interviews


  • Actively participating in weekly calls with our VP of Finance at ExED
  • Timely approving of purchase orders, reimbursements, and invoices via SpendBridge
  • Approving petty cash for staff as necessary
  • Following and ensuring all staff follow fiscal policies as set forth by ECP’s board
  • Understanding the budget and monitoring expenditures to ensure spending is on track as projected and make recommendations to ED for significant budget variance requests


  • Collaborating regularly with the Plant Manager to identify facilities maintenance and repair needs; facilitating coordination among internal and external stakeholders, to ensure on-time delivery of projects while limiting the impact on school operations
  • Managing relationships with tenants
  • Directing the Community and Family Outreach Manager to interact with neighboring businesses and city personnel to address traffic safety, parking, and transportation issues
  • Assessing the need for, procuring quotes, recommending vendors, and overseeing execution of any significant renovation or repair projects

General Duties

  • Supporting school-based operations where needed
  • Preparing an agenda and meeting weekly with the Executive Director as well as proactively communicating with the Executive Director between meetings as needed
  • Other duties as assigned

General Qualifications for All Endeavor College Prep Faculty & Staff

All faculty and staff must possess a firm belief in our mission and core instructional beliefs, exemplary personal character, and critical professional qualifications.  Ideal candidates for employment at Endeavor College Prep, regardless of their position, will consistently demonstrate the following:

  • Unwavering belief in and commitment to fulfill Endeavor College Prep’s mission
  • Embodiment of Endeavor College Prep’s PRIDE values -- preparation, respect, integrity, determination, and enthusiasm
  • Ability to prioritize and manage multiple tasks
  • Ability to effectively handle challenging situations with students, parents, and faculty
  • Desire to work as a member of a collaborative team
  • Willingness to have frequent and honest dialogue about job performance
  • Model lifelong learning by engaging in individual professional development
  • Demonstrate commitment to academic excellence and high standards -- for themselves, their students, and their colleagues
  • Experience working with urban student populations
  • Strong oral and written communication skills
  • Use of data to inform decisions and drive continuous improvement
  • Comfort with basic Microsoft Office applications
  • Regular, punctual attendance, and professional appearance

Specialized Qualifications

  • Experience working at a school or a busy office setting
  • Experience supervising, coaching, and holding others to high expectations
  • Knowledge of CA Labor Code and best practices
  • Knowledge of public school reporting such as CALPADS and SARC
  • Bachelor’s degree (highly preferred)
  • Fluency in spoken and written Spanish (highly preferred)

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